Resource Library Testing
These webinars and whitepapers provide in-depth coverage on a particular topic, providing insight on industry terminologies and practices
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- Customer Loyalty
- Guest experience
- Online booking
- Spa Management
Book4Time launches Shiji PMS Integration
Markham, ON – 10/18/2022 – Book4Time, the leading cloud-based spa software for the world’s top...
Book4Time launches support for Infor HMS ‘Single Guest Itinerary’
Markham, ON – 10/4/2022 – Book4Time, the leading cloud-based spa software for the world’s top ...
Book4Time Launches ‘Enhanced Couples Booking’ Feature
Markham, ON – 9/28/2022 – Book4Time, the leading cloud-based spa software for the world’s top ...
Use spa software to amaze customers with personalization
Personalized experiences are key to hospitality success. Here’s how you can use spa software t...
Free up front desk time so spa staff can focus on what matters
A guest should feel like the most important person in the world. Here’s how to free up front d...
Build lasting relationships & increase revenue with CRM
Do you make the most of your software’s CRM functionality? Book4Time’s Sales Director, N...
5 ways to make your customer experience effortless yet human
This was originally posted on Spa Executive, the online magazine for leaders in the b...
Eight things your spa management software should do for you
This was originally posted on Spa Executive, the online magazine for leaders in the business of well...
Spa Executive – The magazine for leaders in wellness
Do you ever stop to think about what a unique business we are in? So many factors set spa and wellne...
Must-Follow Trends To Improve Customer Satisfaction
The spa and wellness industries are ever evolving and it’s important to stay on top of trends and ...
On Premise vs Cloud Solutions For Your Spa Business
Is your data safer in the cloud or in your own hands? The answer might surprise you.
...
Book4Time’s New In-Spa App Enhances Guest Experience, Spa Management and Sales Efforts
New In-Spa App is available for demonstration at the 2018 ISPA Conference & Expo. Book4Ti...
Four Must-Haves for an Excellent Mobile Experience
The demand for spas to have a mobile booking platform is growing, and failing to keep up will likely...
Four ways to take your Customer Experience from Good to Amazing
“I’ve learned that people will forget what you said, people will forget what you did, but pe...
The Importance of Online Booking Systems in Today’s Era
Millennials. One of the main characteristics that comes to mind when people think of them is “lazy...
Why your spa clients aren’t coming back and what you can do about it
Returning customers are an imperative part of your spa business. We all know it costs significantly ...
Why Your Spa Needs Mobile Strategy
Does your spa have a mobile strategy? If not, you need one. We don’t want to stress you out...
Incentive Strategies for Spa Customer Retention
Customer retention can be a challenge in the spa industry, but it’s key to business success. By so...
5 steps you can take towards combatting sexual harassment in the spa industry
Sexual harassment at work has been front and center in the news over the past few months. It’s gre...
The top 3 reasons insiders steal your data
In the spa world, one of your biggest concerns is keeping client data safe. If credit card or person...
Three things you should know about your spa customers before they arrive
Your spa customer experience is dependent on many things – from the ease of booking, to the friend...
Ace your customer experience: here’s how
Good customer service is a huge driver of business success, and it’s well worth spending time and ...
Increase your chances of retaining staff by starting new hires off right
There’s a good chance you’re going to be hiring new staff this coming year. As the number of spa...
New year, new menu.
How Book4Time can help you upgrade your menu for 2018 As we move into 2018, a time of new beginnings...
Turning cancellations from a headache into revenue
Cancellations are a big headache in the spa and salon business. They cost you revenue and mess up yo...
How to handle customer complaints in your spa or salon
Daryll Naidu is Book4Time’s Client Success Manager. As a former spa director, most recently at Tor...
HIPAA and the risks of a data breach
Are you HIPAA compliant? Do you need to be? And what potential risks are you facing if you’re not?...
Know your business, optimize your performance through reporting
How do you track your spa, salon, or hotel activity performance? If you still keep manual records, a...
If you answer “no” to any of these 5 questions, your guest experience needs work
The hospitality, spa, and wellness industries are all about the guest, and therefore the guest exper...
Increase your retail sales with extreme personalization
Spa managers and directors have to cover a lot of bases, and one area in which the industry often fa...
Make money while you sleep – how to increase your spa revenue while doing next to nothing
Online booking can increase your spa or salon revenue while you do nothing. Here’s how. How can yo...
Millennials: your untapped target audience
Millennials are the fastest growing global market and more than half of them are spa goers. I...
Calling all Spa and Wellness leaders
Roger Sholanki, CEO at Book4Time has just launched Spa Executive – a digital magazine aimed at to...
Capturing the dollar value of customer experience
The importance of customer experience should be a no-brainer in the spa sector. But if you’ve ever...
Creating A Successful Loyalty Program – What You Need To Know
A good loyalty program can work wonders for your brand. A bad one not so much....
How To Craft The Perfect Customer Survey
Customer surveys can provide spa and salon management valuable information to help your business gro...
