Book4Time Presents: The Spa Leader Masterclass Series. We know it can be hard to connect with experts or find answers to important questions, like how yield management and demand pricing has helped one of the world’s largest hotel brands increase their revenue or what a hospitality leader of 25+ years would do in the middle of a spa staffing crisis.
At Book4Time not only do we pride ourselves in having the industry’s best 24/7 customer support, but we also like to provide content to support and inform the hospitality industry and help propel business forward. Our monthly webinar series ‘The Spa Leader Masterclass’ puts you front row center with the industry’s biggest thought leaders with the expertise and insights you’re looking for.
In each episode, our host, Sal Capizzi, sits down with one of these renowned experts to discuss a topic that impacts and spa, wellness, and hospitality industries.
Pull up a chair and learn from the best of the best.
Founder & International Keynote speaker.
Keynote speaker, consultant, author, and noted authority on service excellence, Dr. Bryan Williams discusses the importance of STRONG leadership while managing high performing teams. Also, overcoming the ‘struggle’ of building your team back up as companies are still in the process of bringing back old team members and making new hires, the great resignation, and how to avoid burning bridges on your way out.
Also, we hear Dr. Bryan’s perspective on the best course of action for leaders taking over an underperforming department… and much more.
Founder & CEO, Studio Apostoli
The Spa Whisperer
Executive VP of Standards & Ratings, Forbes Travel Guide
Consultant & Author
Founders & Consultants
Sr. Director of Spa & Wellness Operations
Director of Business Development
Founder & CEO Signum Hotels
Request a personalized demo today!
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