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About Book4Time

Book4Time is the global leader in ancillary revenue and spa management software for the hospitality industry. As the top enterprise SaaS technology in the hospitality wellness industry, Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf and private member clubs in more than 100 countries worldwide.
Based in Ontario, Canada, Book4Time is the first cloud-based software for the wellness industry to provide a centralized multi-location platform. With 60+ hotel system integrations, we publish new updates every 4-8 weeks, have the industry’s highest uptime at 99.99%, support 15 languages and have LIVE 24/7 phone and email support through strategically located global customer support centers. We are Hotel Tech Customer Support certified.

Reliable, Secure, Compliant

Book4Time is hosted in the world’s most secure cloud — Amazon EC2, offering unparalleled uptime at over 99.99%. Plus, we are PCI, HIPAA, and GDPR compliant.

World-Class Customer Service and Support

With 24/7 live phone and email support, dedicated customer success managers, and unlimited refresher training for your staff, it’s no wonder we have a 97% client retention rate. We’ve been working with the world’s leading spa and wellness brands for nearly 20 years, and we love to hire former spa directors as customer service managers.

Always
Innovating

Book4Time has been voted the most innovative company by the International Spa Association and a finalist in the Hotel Tech Report Awards. We’re constantly adding new features and enhancements based on customer feedback and industry trends. Innovating is what we do.

Book4Time – used by more Forbes 5-Star rated spas than any other vendor.

Our Story

Book4Time was founded by tech entrepreneur and early-stage investor Roger Sholanki, with grandiose ambitions to assist any business book time for appointment-based services – also known as “Book4Time.”

By 2012, Book4Time witnessed an increasing demand from hotels to utilize its platform for booking spa treatments, classes, resort activities, and amenities. Betting on the emerging wellness trends in the hospitality industry, the company pivoted to exclusively focus on the global hotel and resort market as the platform and system of record for all wellness-related ancillary revenue bookings.

Today, Book4Time stands as the category leader with master service agreements with some of the world’s largest and most prestigious brands, operating in over 5,000 hotels across more than 100 countries.

Our Vision

Be the platform for all wellness and recreation activities in every hotel and resort in the world.

Our Purpose

Deliver innovative solutions that enable amazing guest experiences and drive ancillary revenue to our hospitality partners

Our Values

Commitment: Whatever it takes

We are committed to providing world-class customer service and do what it takes to make sure each client succeeds.

INTEGRITY: is priceless

The work we do is influenced by integrity and respect — for ourselves, our colleagues, and our clients. You might just say it’s in our blood.

TEAMWORK: THERE’S NO 'I' IN WELLNESS

We work together — with purpose, passion, and empathy. Plus, we’re resourceful. More heads are better than one!

ACCOUNTABILITY: JUST OWN IT

We take responsibility for our words, our actions, our commitments — in everything we do.

INNOVATION: NEVER SETTLE

Every day, we step outside of our comfort zone to realize our vision. When it comes to innovating, we aren’t afraid to push limits.

These Industry Leaders Trust Book4Time's Spa & Ancillary Revenue Management Software

To Expertly Manage Their Business Operations

View All
accor
four seasons
hyatt
hilton
marriot

Join the Team

We owe our success to our people. Our team members are passionate and productive. We only hire the best of the best.
That’s why we consider it a priority that our staff is successful both in — and out — of the office
A HAPPY EMPLOYEE IS A SUCCESSFUL EMPLOYEE
We’ve got a stellar benefits package and some pretty awesome perks here at Book4Time. That’s because we know that taking care of our people is good for everyone. And our benefits continue to evolve based on employee needs and feedback.
EQUAL OPPORTUNITY
At Book4Time, we go beyond accepting difference — we support it, celebrate it, and thrive on it. We are proud to be an equal opportunity workplace.
Open Positions

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