Online Appointment Booking Software

Book4Time’s appointment booking feature is a schedule optimizer and calendar organizer with functionalities to support personalization, group booking, retail sales, and more, all in one central place! Guests can easily book spa appointments and reserve cabanas or activities, while you improve your guest experience and stop letting revenue fall through the cracks.

Scheduling Optimization

Optimize schedules for your spa and ancillary revenue departments with booking software so that everything runs as efficiently as possible and no time is wasted. Allow for ample clean up time between spa appointments and avoid rushes, overlap, and too much downtime. Allow guests to book cabanas and classes early to better manage demand. Make room to breathe and stay organized with color-coded blocks to track activity across your property in real time.

Group Bookings

Our software is the leading group booking software for spas, allowing virtually an unlimited number of reservations for group bookings for spa services, classes, and other ancillary revenue departments. Corporate events, bridal parties, and more are a breeze to schedule under a single reservation. Charge to one account or pay individually at POS, reduce the risk of group cancellations by capturing a credit card and taking a deposit at the time of booking.

Turn-Away Tracking

Do you know how much revenue you’re losing from turning customers away? Book4Time’s turn-away tracking logs reasons for turn-away – for example, a requested spa therapist was not available or a class or activity was too booked up at that time – so you can find out where, when, and why you’re losing guests, and optimize operations accordingly.

Calendar Organization

Organize your calendar with scheduling software that offers color-coded practitioner labels and titles, and create easy-to-read schedules that eliminate confusion. Label rooms and facilities, like sauna, couples room, or steam room, so you can see what’s happening with whom, and where, at a glance. Icons for cabanas and classes give staff insight into special requests or accommodations and indicators tell you details like if a guest is celebrating a birthday or if there are any add-on’s to a cabana rental, like a drink package or wifi access. Get a bird’s eye view of your day across your spa, activities, and classes. Calendar organization for spa staff has never been easier.

Client Notes & Customer Information Management

Get the information you need just from looking at a customer’s appointment block with our appointment booking software’s note-taking function. A quick glance provides information on how the appointment was booked, whether there are notes attached to a profile, if the guest has completed their intake form, and more. Book4Time’s scheduler tells you a lot of what you need to know about a customer without any extra clicks! A life saver when you’re busy and need information fast.

Shopping Cart for Retail & Spa Services

Book4Time’s Shopping Cart feature allows your service providers to communicate treatment notes and suggested retail items directly with the front desk through a device, placing the items in a virtual cart, so front desk staff can continue with the recommendation for suggested retail purchases at checkout. Streamline the experience and keep the communication flow between team members open!

Spa Reservations for Couples

Maximizing revenue potential in your spa is important. Our enhanced booking tool for couples treatments allows you to adjust pricing to reflect a fixed amount for two of the same services, a choice of services for each guest at the same price, or a ‘couple’s choice’ service menu with a flexible amount (different prices.)

Your guests will still have the same option to add-on additional services such as hot-stone, aromatherapy, etc. These optional add-ons won’t add any additional time to the service they are receiving but they will increase the overall ticket amount, maximizing total revenue potential of these services.

Optimizing Couples Treatment Rooms

Optimizing room usage for designated couples treatment rooms is essential. When using our new couples booking feature, couples booking their appointments will automatically be booked into the designated couples room or ‘facility’ set up in your system. This eliminates the confusion for staff and practitioners on which room to perform the services in.

Don't take our word for it,

See what our Customers are saying on Hotel Tech Report

“Training new users has never been so easy! Technical support is always prompt and professional. Constant updates to enhance both client and staff experience.”

Tina O’Donnell

Spa Director, Fairmont

Book4time exceeds all of our needs by offering Opera PMS integration – Fully Cloud solution – Reporting & Dashboards – SMS/Emails confirmation to guests – No local installation

Anonymous

I like how eay it is to use. We use to have another system which took new staff a lonf time to understand. With book4time, they mastr it very quickly

Gabriel Fernandez

Spa Director NOVO Spa