Book4Time Case Studies

We don’t want you to just take our word for it. See what our clients from some of the most prestigious brands around the world have to say about how choosing Book4Time as their preferred spa and ancillary revenue management software has helped their everyday operations in the case studies below.

Waldorf Astoria Chicago

Book4Time spa and ancillary revenue management software system’s Yield Management feature is a game changer for the hospitality industry.

Four Seasons Toronto

Senior Spa Director Carlos Calvo-Rodriguez uses Book4Time to manage his 19-treatment room spa and appreciates the consistent innovations tailored to his operations.

Castle Hot Springs

Castle Hot Springs discovered that using Book4Time for their complex operations has saved them many hours of manual scheduling and enhanced the overall guest experience with streamlined itineraries.

fairmont chateau whistler

Fairmont Chateau Whistler is a resort in a naturally spectacular alpine setting that delivers an ideal experience for guests. Book4Time was the clear choice to manage Fairmont Chateau Whistler’s activities, spa, and memberships.

Fairmont Jasper Park

Fairmont Jasper Park needed a clear and up-to-date booking system for activities and amenities. Implementing Book4Time resulted in increased awareness of what the hotel has to offer, and better scheduling and demand management.

Resorts World Las Vegas

Casino spa operations can be complex but they don’t have to be. Learn how Resorts World Las Vegas’s Spa Director, Jennifer Lynn, was able to simplify complex operations by using Book4time for productivity, payroll, upsells and so much more.

Cartesiano Urban Wellness Center

Cartesiano needed a complete software solution with comprehensive reports, online booking, and cloud storage to manage both a spa and wellness center.

Bamford Spa the berkeley hotel london

Increased Revenue using a cloud based software solution for this Forbes 5-star rated property.

Hyatt Regency Waikiki Beach

50% of Spa Director Yoshimi Anderson's revenue is now coming from her online booking site, allowing guests to seamlessly book single and couples appointments during high traffic times.

Intercontinental Santo Domingo

Converting from manual processes to implementing a software system to manage spa operations can seem complicated but it doesn't have to be. In fact, it helped Intercontinental put better processes in place and also generate more revenue.

Turning Stone Resort & Casino

When Turning Stone made a simple software change from an older legacy system to Book4time it led to a Four-Star Forbes Travel Guide Rating. "Book4Time has had such a positive impact on our operations."

Four Seasons Park Lane

Four Seasons Park Lane found it reassuring to have a system to capture after hours bookings instead of hoping guests call back when the spa is open.

Hotel del Coronado

Between June 2019 and July 2020, after "The Del" transitioned to Book4Time, online and mobile bookings generated over $240,000 in revenue.

melia hotels international

Melia wanted a mobile-ready system that simplified bookings, offered robust reporting features, and provided hotel guests with the ability to make appointments wherever and whenever they wanted.

The Post Oak

"The owner of the Post Oak is all about performance and he needs to see justification before he can decide if he’s going to expand the spa and how. I ran one of Book4time's intuitive reports and he could immediately see the benefit and gave me the funds to build an additional treatment room"

Willow Stream Spa

The reporting dashboard has improved and saved time, said Fellows. “We have a reporting tool that the corporate office asks us to fill out on a daily basis and this information is very accessible with Book4Time.”

Eden Roc Cap Cana

Implementing Book4time has helped Eden Roc Cap Cana spend less time dealing with administrative, accounting, staffing, and inventory issues, and more time dealing directly with customers.

Four Seasons Hotel - Beirut

"Moving to new software can be one of the hardest things for any organization. The best part of the process was that Book4Time staff were with us every step of the process.”

farmhouse inn

Although spa revenue from hotel guests was strong Book4Time presented data that was clear and actionable allowing Farmhouse Inn to put together an action plan to market their services to local guests during off-peak times.

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