Spa management software company announces outstanding performance during third quarter of 2018
TORONTO – Oct. 23, 2018 – Book4Time, the leading global provider of next-generation spa management software, continued its record pace of growth in Q3, posting a 223% increase in year-over-year growth.
The company welcomed more than 100 new clients to its lineup of premium spa brands. Continuously outpacing competitors by providing innovative technology-based solutions, Book4Time is on-track for 2018 to be one of the best-performing years in the company’s history.
“We’ve built our products on the belief in a powerful customer experience – one that reflects positively on every client that adopts our technology to better serve their customers,” said Roger Sholanki, CEO and founder of Book4Time. “With this in mind, we’ve built the latest technological advancements into our products to make the customer experience as seamless as possible.”
Highlights from the quarter include:
- 223% year-over-year growth
- 74% month-over-month growth for Guest Intake
- 100+ new accounts
- A new partnership with WTS International
- New go-lives with leading hospitality and wellness brands including Hilton, Equinox and Caesars Entertainment
- Addition of staff to address growing demand in the Middle East and Africa
Book4Time’s partnership with WTS International Inc., one of the world’s largest spa, fitness and lifestyle consultancy and management firms, contributed to Book4Time’s success in Q3. With the signing of a Master Services Agreement, Book4Time will work with the company to integrate multiple systems into a single platform.
“After doing a thorough evaluation and seeing the system in action with a pilot, we are excited to announce the addition of Book4Time as one of our preferred vendor partners for spa software and to start rolling it out across multiple brands,” said Scott Krosnowski, senior vice president of finance and technology for WTS International Inc. “We have uncompromising standards and Book4Time’s enterprise, multi-location guest profile, CRM and reporting capabilities will really help us to deliver on our mission to provide exceptional services to our clients.”
In Q3, Book4Time’s customer experience-first approach resulted in new business with several high-end hotels, fitness and lifestyle clubs, casinos and more, including Hilton, Equinox and Caesars Entertainment.
Additionally, the quarter saw an increased demand for Book4Time’s product, Guest Intake, with 74 percent month-over-month growth for the health and wellness platform. Book4Time’s partnership with MINDBODY, a leading tech platform for the fitness, beauty and wellness services industry, generated much of this growth.
In response to international demand for its services, Book4Time expanded its sales presence in the Middle East and Africa during Q3. Book4Time also signed a new lease for its corporate headquarters in Markham, Ontario, doubling its size.
“We’re looking forward to continuing the momentum we’ve seen so far in 2018 as we round out the year and begin 2019. Our guiding principle of enabling a stellar customer experience allows us to continue to grow and outpace our competitors,” said Sholanki.
Read the official press release here.