Third Party Sub-Processors
Book4time uses the third party companies below (each, a “sub-processor”) to process personal data (i) on behalf of Book4Time customers; (ii) in accordance with customer instructions as communicated by Book4Time; and (iii) in strict accordance with the terms of a written contract between Book4Time and the sub-processor.
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Book4Time imposes obligations on its sub-processors to implement appropriate technical and organizational measures ensuring that the sub-processing of personal data is protected to the standards required by applicable data protection laws. Further information relating to sub-processor security measures can be found via the external links below.
Book4Time maintains an up-to-date list of the names and locations of all sub-processors below. Book4Time customers may subscribe to notifications of sub-processor changes to receive updates.
Duration of processing: For each sub-processor below, processing of personal data will be for the duration that the customer uses and continues to use the applicable service(s), and for the retention periods as set out in customer’s agreement with Book4Time.
| Sub-Processor(s) | Applicable Service(s) | Subject matter | Nature and purpose of processing | Customer Location | Location(s) of processing | External links for additional information relating to security |
|---|---|---|---|---|---|---|
|
AWS |
All services |
Personal data contained in communications sent through or uploaded to the services. |
Infrastructure Provider providing hosting services and storage. |
Europe, Middle East, Africa |
Ireland, Germany |
|
|
AWS |
All services |
Personal data contained in communications sent through or uploaded to the services. |
Infrastructure Provider providing hosting services and storage. |
North & South America, Caribbean |
USA, Canada |
|
|
AWS |
All services |
Personal data contained in communications sent through or uploaded to the services. |
Infrastructure Provider providing hosting services and storage. |
Asia Pacific Region, Oceania, India |
Singapore, Japan |
|
|
Protel |
Fiscalization Module |
Personal Data sent to government |
Reporting Point of Sale transactional data to the government |
Turkiye |
Turkiye |
|
|
Deutsche Fiskal |
Fiscalization Module |
Employee Technician Name but no Customer customer personal data |
Reporting Point of Sale transactional data to the government |
Germany |
Germany |
|
|
Fiscal Solutions |
Fiscalization Module |
Employee Technician Name but no Customer customer personal data |
Reporting Point of Sale transactional data to the government |
Germany, Italy |
Germany, Italy |
|
|
Rackspace (Object Rocket) |
Guest Intake |
Personal Data stored from the Guest Intake module |
Hosting the MongoDB database |
World |
London, UK |
|
|
Twillio, SendGrid |
Email messaging |
Personal data contained in communications sent through Book4Time. |
Routing and transmission of emails. |
World |
USA, Ireland |
|
|
Plivo |
SMS messaging |
Personal data contained in communications sent through Book4Time. |
Routing and transmission of SMS messages and emails. |
World |
USA |
|
|
DemandForce |
Demandforce Integration |
Personal Data sent through the Demandforce integration |
Email Marketing |
USA & Canada |
USA |
