Spa Software

SPA & ANCILLARY REVENUE MANAGEMENT SOFTWARE FOR HOTELS & RESORTS

Grow Your Hotel’s Spa & Ancillary Revenue
and Deliver a 5-Star Guest Experience

Book4Time integrates with most popular PMS systems like Opera, Infor HMS, Mews & Agilysys and is used by the world’s leading luxury, lifestyle and destination wellness properties to manage spa and ancillary revenue operations including:

Elevate Your Business with the Leading Software for Hotels and Resorts

You’re busy. Running a revenue generating department is hard work and Spa Directors, Operations Professionals and General Managers are pulled in many different directions. Book4Time’s platform handles everything from appointment booking and customer relationship management to staff scheduling, inventory tracking, and KPI reporting all while ensuring your data is secure in the cloud with Amazon AWS. With industry-leading uptime, world-class 24/7 live phone and email support, and more than 60 hotel system integrations, including Opera PMS, Infor HMS, Agilysys, Club Automation and Jonas, Book4Time takes care of your hotel and resort business operations so you can focus on what matters: your guest experience. We are here for you, because your success is our success.

Savvy leaders in over 100 countries all over the globe place their trust in Book4Time to take on the work of managing their day-to-day operations. Book4Time is the difference between the world’s best spas, and everyone else.

ONLINE & MOBILE BOOKING

Book4Time’s online and mobile bookings capture revenue that would otherwise be lost from customers who don’t want to make phone calls or in person bookings, or are trying to book appointments after hours. A centralized booking system allows guests to easily book appointments online and on their mobile devices while you keep track of it all in one place.

MARKETING TOOLS

Loyalty and membership programs, referral incentives, gift cards and spa packages; we’ve got what you need to improve your guest experience, drive revenue, attract new guests, and turn them into loyal customers. Create customized programs specific to your customer demographics with Book4Time.

Revenue Management

Manage your yield, reduce cancellations and turn away, capture more revenue, and increase profits with Book4Time systems. Use our comprehensive Point Of Sale (POS) system seamlessly to integrate with your preferred payment processor. Or streamline your business using our fully compliant Book4Time Payments. Your payment your way.

GUEST EXPERIENCE & CRM

Manage guest profiles, purchases, and customer activity across all of your locations to personalize each visit and make every guest experience an exceptional one. Improve customer experience and retention and build and maintain customer relationships. Turn new customers into evangelists and increase guest referrals with Book4Time.

REPORTING DASHBOARDS

Data analysis is key to spa business success, but doing it yourself takes hours of time and leaves much room for error. Luckily, with more than 200 sales and financial reports, and one central place to manage it all, Book4Time makes is easy to forecast revenues, discover trends, track KPIs, and more.

INVENTORY MANAGEMENT

Never run out of a bestselling retail item or overstock an underselling one again, and rest assured that your guests’ favorite products are always available for their personalized treatment. With Book4Time, you can conveniently manage inventory for all spa locations, track inter-company transfers, and maintain vendor records securely in the cloud.

Book4Time is More Than a Spa Software

Book4Time is an integrated business operational support system here to guide you through every step of your process. From go-live to building and maintaining customer relationships and beyond, Book4Time has the resources and insights you need, because we only succeed when you succeed. These are just a few of our resources.

Guide to Revenue Management

Spa and wellness is a wonderful industry but spas can often yield low profit margins. Costs can be high, and occupancy and retail revenue are dependent on a variety of factors that are often beyond your control. Revenue management can help.

Guide to Guest Experience Management

Guest experience is your brand differentiator and can make or break your business success. Make yours better than your competitors’. Create memorable and transformational experiences with Guest Experience Management and CRM.

Guide to Dashboard Reporting

Companies generate huge amounts of data. Analyzing this data allows leaders to make informed decisions that reduce costs, save time, increase profits, and even lead to game-changing breakthroughs. Here’s how to get the most out of your data with dashboard reporting.

These Industry Leaders Trust Book4Time's Spa & Ancillary Revenue Management Software To Expertly Manage Their Business Operations

...and many more!

What Sets Us Apart from the rest?

We know there are a lot of hotel & resort software choices out there and that this isn’t a decision to make lightly. Your choice of software can make or break your spa business success. That’s why we promise to be there for you when you need us with unrivalled 24/7 customer support and, to make your data security our top priority. Plus, we boast more hotel and club system integrations than anyone else in the business. These are just a few of the ways Book4Time is different – and better.

INTEGRATIONS

From hotel and payment systems, to marketing automation and inventory management solutions, Book4Time offers more hotel and club system integrations than any other vendor. We seamlessly integrate with the systems you already use, including your existing payment, PMS, financial reporting, inventory management, and loyalty program systems. We’re always increasing our scope to accommodate the changing needs of our customers.

SECURITY & PRIVACY

Your data security is our top priority. That’s why we make sure you maintain operational security with a centrally managed SAML / LDAP single sign-on, plus role-based security permissions. With Book4Time’s cloud-based spa software you can connect your existing enterprise authentication system to provide the highest level of security. Easily create, update, and manage user privileges and access from a central location.

24/7 SUPPORT

Book4Time’s customer support is the best in the business. Standing head and shoulders above the competition, we provide hands-on implementation training, and unlimited live phone and email support for your staff. You can count on our knowledgeable global team of experts for quick answers and the help you need at any time of day or night and from anywhere in the world. We are always here for you.