Spa Software for Hotels and Resorts

There is a reason why brands like Marriott, Accor, Hilton and so many more choose Book4Time. We help businesses increase revenue and propel business forward to make life easier and integrate with all of your existing systems. Book4Time helps manage your hotel & resort business, increase revenue, and elevate the customer experience, and will integrate with all of your existing systems. We go beyond spa software resulting in the gold standard of operations.

A Seamless Guest Experience — from Check-in to Checkout

Book4Time software manages bookings, check in, checkout, payments, inventory, and more, for you and your hotel guests. With a customizable booking platform, guests can book spa appointments, reserve cabanas, and schedule activities online or with a mobile device at any time of day or night. You can even use our Application Programming Interface (API) to build your hotel’s own booking experience.

 

Book4Time can assist you in managing everything, from your wellness and ancillary revenue operations to your unique membership programs. We seamlessly integrate with your hotel PMS to process room charges in real-time and transfer spa and activity revenue to your hotel system. You can even optimize your revenue with our award-winning yield management & dynamic pricing capabilities. See why the best of the best choose Book4Time!

Uninterrupted Guest Journeys Throughout Your Resort

Have you ever noticed how the best resorts manage to create one seamless customer journey as guests move from experience to experience? At the best resorts, guests can move from the hotel to the spa to a cooking, yoga, or riding class, to a cabana or pool chair, to the bar and restaurant, and back to the hotel without the interruptions of having to stand in line and check in, make a payment, or fill out a paper form?

Book4Time manages bookings for spa services and activities as well as non-service or specific activity bookings like cabanas, pool chairs, tennis courts, and day passes. Book4Time also facilitates check-in, checkout, digital intake forms, and payments and integrates with all your existing systems to create these luxury journeys that today’s guests have come to expect. For that magically seamless experience.

Revenue Management for Your Entire Team

Book4Time uses analytics to track your capture rate for services, retail, staff utilization, treatment room and cabana occupancy, and more. This data will tell you where you are doing well and where you need to make changes. Operating as a point of sale system, Book4Time allows you to keep track of important KPIs and revenue streams in many departments. Our technology partners at ProfitSword & NetSuite can help your finance team streamline revenue throughout every department at your property.

Understanding your business analytics will allow you to optimize it with Yield Management and capture any revenue being left on the table.

Incentive Programs for Casino Spas

Get ready to bring those guests back for more! We’ve got the options to keep them coming back for that extra dose of fun and relaxation. Encourage return visits with an array of features, from loyalty points and client referral discounts to irresistible promotions and coupons.

Feeling the creative vibes? It’s your time to shine! Craft your very own incentive program and tailor it to your casino spa’s unique brand. Let your imagination run wild and watch as your guests return, again and again, to indulge in the ultimate casino spa experience. Book4Time Integrates with casino gaming systems like AristocratBally’s and Playersoft.

Maximize Revenue Without Ever Compromising The Guest Experience

Seamlessly integrated into your wellness operations, Book4Time empowers you to optimize scheduling, minimize downtime, and ensure every guest enjoys a truly blissful experience. By automating administrative tasks and enhancing the check-in process, our software lets your staff focus on what matters most—catering to your guests. With the power of data-driven insights & analytics dashboards you can make informed decisions to increase revenue streams and drive guest loyalty. 

Enterprise Reporting

We know that KPI’s are essential to running a successful business. With our analytics dashboards you can keep track of how your spas are performing in real time. This makes the decision making process easier for operations teams. But it does’t stop there, our technology partners at ProfitSword & NetSuite can help your finance team streamline revenue throughout every department at your property.

Understanding your business analytics will allow you to optimize it with yield management and capture any revenue being left on the table.

Online Appointments

Our customizable booking platform is your 24/7 concierge. Connect with your guests at any time, from anywhere. Feeling creative? Use our API to build your hotel’s own online booking experience.

Group Bookings

Book4Time’s booking wizard is the handiest way to hold multiple rooms for large groups or to schedule corporate events at your hotel. Plus, groups can choose to check in under a single reservation, use a corporate account, or pay individually at POS.

Activities and classes

Schedule recreational sports or on-resort activities quickly and easily at the front desk — or let your guests book online. Plus, now you can capture activity-specific preferences and payment methods.

Memberships

Our centralized membership program helps increase guest retention with member discounts, exclusive services, and monthly credits that can be redeemed at your hotel or resort.

Yield management

Our central management tool is the best way to maximize peak period utilization and drive traffic during slower periods. Plus, improve productivity and increase revenue while you’re at it!

Room & House Charges

Easily integrate your hotel PMS so your staff can process room charges in real time. Or, transfer all spa and activity revenue to your hotel system.

24/7 Product Support

Our team of experts is available around the globe to answer questions and provide live support, day or night. Your guests might be asleep, but we aren’t! Reach us by phone or email, anytime.

Password Policies

Our enhanced security measures help ensure your staff members are creating strong passwords that follow industry standard best practices. Sleep easy knowing unauthorized access from remote locations is a thing of the past.

Usage Auditing

Our team of experts is available around the globe to answer questions and provide live support, day or night. Your guests might be asleep, but we aren’t! Reach us by phone or email, anytime.

Single. Secure Sign In

Book4Time connects with your hotel’s existing enterprise authentication system to provide the highest level of sign-in security. Use corporate credentials for single authentication — save time and gain peace of mind.

Role Based Security

Our comprehensive role-based security wizard lets you create custom roles for your hotel staff. Provide each member of your team with the blend of permissions they need to get the job done.

“Compared with other systems he has used in the past, Book4Time is more flexible, and more robust than other software systems. It’s way beyond other systems in terms of user-friendliness. And I haven’t seen others evolve in the same way -right now, they’re trying to catch up with Book4Time. It’s important to keep that pioneering mindset and I hope to see Book4Time accelerating and evolving even more, because technology moves so quickly.”

Carlos Calvo-Rodríguez
Senior Spa Director, Four Seasons

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