Contactless Guest Experience
Let your guests enjoy their spa, class, and activity experiences while feeling safe, secure, and healthy. With touchless payments, online booking, appointment reminders, and mobile check-ins, you can create a customer experience like no other.
Contactless Check-In & Check-Out
Allowing your guests to check themselves into your spa with the device of their choice on the day of their appointment offers convenience and peace of mind, especially when they are enjoying pre-treatment amenities prior to their service. Book4Time also has the ability to send guests payment prompts so that they can by-pass the desk and submit payment for their service and gratuities post treatment or activity.
Digital Intake Forms
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Our HIPPA compliant digital intake form solution allows you the ability to offer guests the convenience of filling out their pre-treatment intake forms or class waivers prior to their arrival, on the privacy of their own device. Using smart form technology, you can make your forms intelligent by adding in conditional logic, rules, answer piping, and a wide range of question formats. This solution also allows the ability for practitioners to view and document any findings or relevant treatment notes.
Book4Time Pay
Our fully integrated solution allows you to manage payment processing and POS hardware with the simplicity of one provider. We also provide the innovative PAX-A920 terminals.
With Book4Time Pay you can also:
- Accept booking guarantees online
- Sell your own Gift Cards online
- Contactless guest check out with card on file
- Tap to pay
Access Control
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Managing your memberships with Book4Time x Gantner has never been easier. If you offer different levels of memberships or tiered memberships that allow members to access different areas of your facility. Members will be granted or denied door access based on the level of their membership by swiping their RFID card or bracelet.
The World's Biggest Brands Are Going Contactless.
Don't Get Left Behind.
At Montage, we’re building out our online booking and contactless check-in and checkout. We’re also working on contactless fitness experiences for the guest rooms so we can do pieces online or bring equipment to their room. These things will change our business for the better.
Patrick Huey
I think online booking will become even bigger than it is already, so people don’t have to have that face to face interaction. If we can stay connected as an industry, we will do great things.
Deirdre Strunk
Technology is going to become more important. The spa industry has never been very high tech, and now we’re probably realizing that if we had been a little bit more high tech, we might have been able generate some revenues or keep team members more engaged.
Daniel Poulin
Protect Your Staff & Guests with a Mobile Contactless Experience
- Easy Mobile Check-Ins & Check Outs
- Custom built-instructions and itinerary that align with your brand
- Time restrictions for when mobile check-in will become available
- Instant sync to the front-desk once a guest has checked in
- Optional self-checkout
- Appointment Reminders
- Touchless payment options
- Easy In-take forms with COVID questions
- And more!