Increase your retail sales with extreme personalization

Spa managers and directors have to cover a lot of bases, and one area in which the industry often falls short is retail. In an interview with Spa Executive magazine…

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Make money while you sleep – how to increase your spa revenue while doing next to nothing

Online booking can increase your spa or salon revenue while you do nothing. Here’s how. How can you increase your spa revenue without lifting a finger and doing next to…

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Millennials: your untapped target audience

  Millennials are the fastest growing global market and more than half of them are spa goers. If you don’t allow them to book online they will go somewhere else….

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Your step-by-step guide to winning new customers this Mother’s Day

Mother’s Day is on the way. Celebrating the woman who raised you with some pampering at a spa or salon is a time-honoured tradition of children everywhere. And celebrating the…

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Capturing the dollar value of customer experience

The importance of customer experience should be a no-brainer in the spa sector. But if you’ve ever wondered whether you can put a dollar value on it, the answer is…

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How To Get Customer Referrals For Your Spa Or Salon

Turn customers into evangelists by making an impression and personalizing an authentic experience.

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How To Use Email Marketing To Increase Customer Loyalty & Return Visits

Learn how often you should be reaching out to your clients to stay top-of-mind or to encourage loyalty and return visits.

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