Must-Follow Trends To Improve Customer Satisfaction

The spa and wellness industries are ever evolving and it’s important to stay on top of trends and innovations. Customer experience is everything in this world, and it’s something that…

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Book4Time’s New In-Spa App Enhances Guest Experience, Spa Management and Sales Efforts

New In-Spa App is available for demonstration at the 2018 ISPA Conference & Expo.   Book4Time is attending the ISPA Conference & Expo, the premier event for the spa industry, from…

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Four Must-Haves for an Excellent Mobile Experience

The demand for spas to have a mobile booking platform is growing, and failing to keep up will likely have a profound effect on your business. As we have noted…

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Four ways to take your Customer Experience from Good to Amazing

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou   There…

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Why your spa clients aren’t coming back and what you can do about it

Returning customers are an imperative part of your spa business. We all know it costs significantly more to obtain a new customer than it does to retain an existing one….

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