Turning cancellations from a headache into revenue

Cancellations are a big headache in the spa and salon business. They cost you revenue and mess up your schedule, and you can’t avoid them — but you can minimize…

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Creating A Successful Loyalty Program – What You Need To Know

A good loyalty program can work wonders for your brand. A bad one not so much.

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How To Craft The Perfect Customer Survey

Customer surveys can provide spa and salon management valuable information to help your business grow. Here’s how to ask the right questions and get the insights you need.

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