Casino Spas

Casino Resorts around the world are on the rise, boosting service revenue and guest satisfaction with the help of Book4Time’s centrally managed CRM. Delivering a 5-Star guest experience is absolutely crucial, and guess what? Book4Time is the choice of more Forbes 5-Star rated properties than any other spa software out there!
Want to know the secret sauce behind renowned Casino Resorts like Turning Stone and Hardrock? They rely on Book4Time to streamline their intricate operations and deliver top-notch service. Join the ranks of these industry leaders and discover why Book4Time is the trusted partner for elevating guest experiences!

Incentive Programs

Get ready to bring those guests back for more! We’ve got the options to keep them coming back for that extra dose of fun and relaxation. Encourage return visits with an array of features, from loyalty points and client referral discounts to irresistible promotions and coupons.

Feeling the creative vibes? It’s your time to shine! Craft your very own incentive program and tailor it to your casino spa’s unique brand. Let your imagination run wild and watch as your guests return, again and again, to indulge in the ultimate casino spa experience. Book4Time Integrates with casino gaming systems like Aristocrat, Bally and Playersoft.

Uninterrupted Guest Journeys Throughout Your Resort

Ever marveled at how the finest resorts effortlessly weave a seamless customer journey for their guests? It’s like a symphony of experiences, where guests can gracefully transition from the hotel to the spa, from a cooking or yoga class to a relaxing cabana by the pool, and then to the bar and restaurant—without the interruptions of standing in line, making payments, buying tickets, or filling out endless paper forms.

Enter Book4Time, the wizard behind the scenes! We’re here to ensure your guests enjoy uninterrupted, magical journeys. We handle bookings for spa services and activities, and even those non-service bookings like cabanas, pool chairs, tennis courts, and day passes. That’s not all—Book4Time is your partner for streamlined check-ins, checkouts, digital intake forms, and payments. We seamlessly integrate with all your existing systems, creating those luxury experiences that today’s guests not only desire but expect.

So, let the magic begin, and let Book4Time transform your resort into a realm of seamlessly enchanting experiences!

Revenue Management for Your Entire Team

Book4Time uses analytics to track your capture rate for services, retail, staff utilization, treatment room and cabana occupancy, and more. This data will tell you where you are doing well and where you need to make changes. Operating as a point-of-sale system, Book4Time allows you to keep track of important KPIs and revenue streams in many departments. Our technology partners at ProfitSword & NetSuite can help your finance team streamline revenue throughout every department at your property.  

Understanding your business analytics will allow you to optimize it with yield management and capture any revenue being left on the table.

User-friendly spa and activity booking that’s secure, compliant, and flexible

Online Appointments

Our customizable booking platform is your 24/7 receptionist. Connect with your guests at anytime, from anywhere. Feeling creative? Use our API to build your casino spa’s own online booking experience.

Incentive Programs

Encourage return visits with loyalty points, client referral discounts, promotions, and coupons. Feeling creative? Build your own incentive program and customize it to your casino spa’s brand.

Compliance

Fiscal printing? Check. E-invoicing? Check. You can be sure your casino spa is fully compliant with audit requirements and reporting regulations in 50+ countries. Plus, know your data is secure on Amazon EC2.

Automatic Alerts

Our alerts help staff remember the important things — like welcoming new guests to the casino spa, and remembering customer preferences. Never forget a favorite therapist or past conversation topic again!

KPI's and Dashboards

Our real-time intelligence capabilities and dashboards make it easy to centrally report on operational efficiency and sales performance at your casino spa.

Revenue Forecasting

Get to know your business a little better. Now you can predict revenues from advance bookings, referral sources, gift card and membership sales, and marketing initiatives.

Password Policies

Our enhanced security measures helps ensure your staff are creating strong passwords that follow industry standard best practices. You can bet on the fact that unauthorized access from remote locations is a thing of the past.

Usage Auditing & Alerts

Taking a gamble on your staff? Our activity tracking tool keeps you informed of all user activity, staff login times, and more. Create reports to better understand what your staff are doing across your business.

Single, Secure Sign-In

Book4Time connects with your casino spa’s existing enterprise authentication system to provide the highest level of sign-in security. Use corporate credentials for single authentication — save time and gain peace of mind.

Role-Based Security

Our comprehensive role-based security wizard lets you create custom roles for staff at your casino spa. Provide each member of your team with the blend of permissions they need to get the job done.

Alerts and Compliance

Complete compliance? You betcha. With Book4Time, you can rest assured your spa casino is adhering to reporting regulations for cash gratuities, commissions, staff bonuses, and more.

“Book4Time has made it possible for staff at Skana and Ahsi’ spas to focus on doing what they do best, providing a memorable — even life-changing — experience, which is invaluable.”

Shane Bird
Director of Spa Operations

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