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General Blog Guest experience

Must-Follow Trends To Improve Customer Satisfaction

The spa and wellness industries are ever evolving and it’s important to stay on top of trends and innovations. Customer...
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Must-Follow Trends To Improve Customer Satisfaction
General Blog Sales

How to Upsell Products and Services in Your Spa

Upselling shouldn’t be aggressive, nor should it be about selling the customer something they do not need. Upselling should be...
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How to Upsell Products and Services in Your Spa
General Blog PR News & Releases Events

Book4Time Wins the Markham Board of Trade Business Excellence Award

We are pleased to announce that Book4Time was awarded the Markham Board of Trade’s Business Excellence Award for the Global...
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Book4Time Wins the Markham Board of Trade Business Excellence Award
PR Press Release News & Releases

Book4Time Continues Record-Setting Year with Q3 Growth

Spa management software company announces outstanding performance during third quarter of 2018 TORONTO – Oct. 23, 2018 – Book4Time, the leading global...
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Book4Time Continues Record-Setting Year with Q3 Growth
Software Spa Management Sales

On Premise vs Cloud Solutions For Your Spa Business

Is your data safer in the cloud or in your own hands? The answer might surprise you.
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On Premise vs Cloud Solutions For Your Spa Business
General Blog Staff Retention

How to Build and Maintain a Great Spa Company Culture

Creating a strong company culture can elevate your customer experience and place your spa among one of the best in...
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How to Build and Maintain a Great Spa Company Culture
General Blog

What’s New in Book4Time: October Product Release Update

The Book4Time team is constantly enhancing and adding new features to improve your spa and wellness establishments based on your...
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What’s New in Book4Time: October Product Release Update
General Blog Events

Guest Intake showcases their Intake Solution at BOLD Conference

Last week, Guest Intake (a product of Book4Time Inc.) participated in BOLD | The Mindbody Conference in San Diego, California....
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Guest Intake showcases their Intake Solution at BOLD Conference
General Blog Software Guest experience PR Press Release

Book4Time’s New In-Spa App Enhances Guest Experience, Spa Management and Sales Efforts

New In-Spa App is available for demonstration at the 2018 ISPA Conference & Expo.   Book4Time is attending the ISPA Conference...
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Book4Time’s New In-Spa App Enhances Guest Experience, Spa Management and Sales Efforts
General Blog Software Marketing Online booking Guest experience

Four Must-Haves for an Excellent Mobile Experience

The demand for spas to have a mobile booking platform is growing, and failing to keep up will likely have...
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Four Must-Haves for an Excellent Mobile Experience
General Blog News & Releases

Latest Spas Go Live with Book4Time

Welcome to the Book4Time experience!The month of August has been busy and has gone by quickly! The Book4Time team has...
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Latest Spas Go Live with Book4Time
General Blog Yield Management Retention Guest experience

Four ways to take your Customer Experience from Good to Amazing

“I've learned that people will forget what you said, people will forget what you did, but people will never forget...
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Four ways to take your Customer Experience from Good to Amazing
General Blog Marketing Retention Online booking

The Importance of Online Booking Systems in Today’s Era

Millennials. One of the main characteristics that comes to mind when people think of them is “lazy”. But convenience is...
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The Importance of Online Booking Systems in Today’s Era
General Blog Spa Marketing Spa Management Retention Guest experience

Why your spa clients aren’t coming back and what you can do about it

Returning customers are an imperative part of your spa business. We all know it costs significantly more to obtain a...
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Why your spa clients aren’t coming back and what you can do about it
General Blog News & Releases

Book4Time Shortlisted for 2018 SaaS Awards

MARKHAM, ONTARIO – 2 August 2018 – Book4Time is a finalist in the 2018 SaaS Awards Program in the category...
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Book4Time Shortlisted for 2018 SaaS Awards
PR Press Release News & Releases

Book4Time continues record growth in Q2, opens new office in London

FOR IMMEDIATE RELEASE   Markham, Ontario – July 30, 2018 – We're proud to announce that Book4Time, the world’s most innovative spa...
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Book4Time continues record growth in Q2, opens new office in London
General Blog News & Releases

Book4Time wins the 2018 ISPA Innovate Award

The spa industry has voted and Book4Time will Receive ISPA Innovate Award at 2018 ISPA Conference & Expo!  We are...
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Book4Time wins the 2018 ISPA Innovate Award
General Blog News & Releases Events

Thank you for Making HITEC such a Successful Show

What a great event! Book4Time's participation at HITEC Houston 2018 was a great success, and we couldn’t have done it...
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Thank you for Making HITEC such a Successful Show
General Blog Marketing and Retention Online booking

Why Your Spa Needs Mobile Strategy

Does your spa have a mobile strategy? If not, you need one.   We don’t want to stress you out,...
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Why Your Spa Needs Mobile Strategy
General Blog Spa Marketing Customer Loyalty Guest experience

Incentive Strategies for Spa Customer Retention

Customer retention can be a challenge in the spa industry, but it’s key to business success. By some estimates, customer...
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Incentive Strategies for Spa Customer Retention
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How To Get Customer Referrals For Your Spa Or Salon
Spa Marketing Referrals Marketing and Retention

How To Get Customer Referrals For Your Spa Or Salon

Turn customers into evangelists by making an impression and personalizing an authentic experience.
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5 Easy & Effective Ways To Promote Your Salon Or Spa
Spa Marketing Marketing

5 Easy & Effective Ways To Promote Your Salon Or Spa

Stand out with these promotion ideas that will draw attention to your spa or salon.
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How To Use Email Marketing To Increase Customer Loyalty & Return Visits
Spa Marketing Software Marketing Retention Marketing and Retention

How To Use Email Marketing To Increase Customer Loyalty & Return Visits

Learn how often you should be reaching out to your clients to stay top-of-mind or to encourage loyalty and return visits.
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Creating A Successful Loyalty Program – What You Need To Know
Customer Loyalty

Creating A Successful Loyalty Program – What You Need To Know

A good loyalty program can work wonders for your brand. A bad one not so much.
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How To Craft The Perfect Customer Survey
Spa Marketing Customer Loyalty Spa Management Guest experience

How To Craft The Perfect Customer Survey

Customer surveys can provide spa and salon management valuable information to help your business grow. Here’s how to ask the right questions and get the insights you need.
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Yield Management – How To Do It & Why You Should
Yield Management

Yield Management – How To Do It & Why You Should

Thinking of implementing a yield management system at your spa or salon? Here are some tips for doing it right.
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