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General Blog Guest experience

Must-Follow Trends To Improve Customer Satisfaction

The spa and wellness industries are ever evolving and it’s important to stay on top of trends and innovations. Customer...
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Must-Follow Trends To Improve Customer Satisfaction
General Blog Sales

How to Upsell Products and Services in Your Spa

Upselling shouldn’t be aggressive, nor should it be about selling the customer something they do not need. Upselling should be...
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How to Upsell Products and Services in Your Spa
General Blog PR News & Releases Events

Book4Time Wins the Markham Board of Trade Business Excellence Award

We are pleased to announce that Book4Time was awarded the Markham Board of Trade’s Business Excellence Award for the Global...
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Book4Time Wins the Markham Board of Trade Business Excellence Award
PR Press Release News & Releases

Book4Time Continues Record-Setting Year with Q3 Growth

Spa management software company announces outstanding performance during third quarter of 2018 TORONTO – Oct. 23, 2018 – Book4Time, the leading global...
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Book4Time Continues Record-Setting Year with Q3 Growth
Software Spa Management Sales

On Premise vs Cloud Solutions For Your Spa Business

Is your data safer in the cloud or in your own hands? The answer might surprise you.
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On Premise vs Cloud Solutions For Your Spa Business
General Blog Staff Retention

How to Build and Maintain a Great Spa Company Culture

Creating a strong company culture can elevate your customer experience and place your spa among one of the best in...
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How to Build and Maintain a Great Spa Company Culture
General Blog

What’s New in Book4Time: October Product Release Update

The Book4Time team is constantly enhancing and adding new features to improve your spa and wellness establishments based on your...
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What’s New in Book4Time: October Product Release Update
General Blog Events

Guest Intake showcases their Intake Solution at BOLD Conference

Last week, Guest Intake (a product of Book4Time Inc.) participated in BOLD | The Mindbody Conference in San Diego, California....
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Guest Intake showcases their Intake Solution at BOLD Conference
General Blog Software Guest experience PR Press Release

Book4Time’s New In-Spa App Enhances Guest Experience, Spa Management and Sales Efforts

New In-Spa App is available for demonstration at the 2018 ISPA Conference & Expo.   Book4Time is attending the ISPA Conference...
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Book4Time’s New In-Spa App Enhances Guest Experience, Spa Management and Sales Efforts
General Blog Software Marketing Online booking Guest experience

Four Must-Haves for an Excellent Mobile Experience

The demand for spas to have a mobile booking platform is growing, and failing to keep up will likely have...
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Four Must-Haves for an Excellent Mobile Experience
General Blog News & Releases

Latest Spas Go Live with Book4Time

Welcome to the Book4Time experience!The month of August has been busy and has gone by quickly! The Book4Time team has...
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Latest Spas Go Live with Book4Time
General Blog Yield Management Retention Guest experience

Four ways to take your Customer Experience from Good to Amazing

“I've learned that people will forget what you said, people will forget what you did, but people will never forget...
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Four ways to take your Customer Experience from Good to Amazing
General Blog Marketing Retention Online booking

The Importance of Online Booking Systems in Today’s Era

Millennials. One of the main characteristics that comes to mind when people think of them is “lazy”. But convenience is...
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The Importance of Online Booking Systems in Today’s Era
General Blog Spa Marketing Spa Management Retention Guest experience

Why your spa clients aren’t coming back and what you can do about it

Returning customers are an imperative part of your spa business. We all know it costs significantly more to obtain a...
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Why your spa clients aren’t coming back and what you can do about it
General Blog News & Releases

Book4Time Shortlisted for 2018 SaaS Awards

MARKHAM, ONTARIO – 2 August 2018 – Book4Time is a finalist in the 2018 SaaS Awards Program in the category...
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Book4Time Shortlisted for 2018 SaaS Awards
PR Press Release News & Releases

Book4Time continues record growth in Q2, opens new office in London

FOR IMMEDIATE RELEASE   Markham, Ontario – July 30, 2018 – We're proud to announce that Book4Time, the world’s most innovative spa...
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Book4Time continues record growth in Q2, opens new office in London
General Blog News & Releases

Book4Time wins the 2018 ISPA Innovate Award

The spa industry has voted and Book4Time will Receive ISPA Innovate Award at 2018 ISPA Conference & Expo!  We are...
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Book4Time wins the 2018 ISPA Innovate Award
General Blog News & Releases Events

Thank you for Making HITEC such a Successful Show

What a great event! Book4Time's participation at HITEC Houston 2018 was a great success, and we couldn’t have done it...
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Thank you for Making HITEC such a Successful Show
General Blog Marketing and Retention Online booking

Why Your Spa Needs Mobile Strategy

Does your spa have a mobile strategy? If not, you need one.   We don’t want to stress you out,...
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Why Your Spa Needs Mobile Strategy
General Blog Spa Marketing Customer Loyalty Guest experience

Incentive Strategies for Spa Customer Retention

Customer retention can be a challenge in the spa industry, but it’s key to business success. By some estimates, customer...
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Incentive Strategies for Spa Customer Retention
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Increase productivity and profit by focusing on employee wellness
General Blog Staff Retention

Increase productivity and profit by focusing on employee wellness

Wellness is big business these days, and workplace wellness is no exception. The Global Wellness Institute’s Global Wellness Economy monitor,...
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Case Study: Julep Parlors
Case studies

Case Study: Julep Parlors

Book4Time provides a new level of convenience for both customers and employees at busy Seattle-based nail salon chain Julep Julep...
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Case Study: Sensasia Urban Spa
Case studies

Case Study: Sensasia Urban Spa

Book4Time's ground-breaking cloud-based spa software helped SensAsia Urban Spa communicate across locations, allowing staff to focus on what matters most:...
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Case Study: Four Seasons Hotel
General Blog Case studies

Case Study: Four Seasons Hotel

Book4Time's innovative cloud-based spa software helped Four Seasons Hotel Toronto revolutionize their spa booking and gift card business, doubling staff...
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The number one way to improve your spa’s profitability
General Blog Industry

The number one way to improve your spa’s profitability

I recently participated in an American Spa webinar titled Industry Insider, in which American Spa’s Editor in Chief Julie Keller-Callaghan...
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HIPAA and the risks of a data breach
General Blog Spa Management Industry

HIPAA and the risks of a data breach

Are you HIPAA compliant? Do you need to be? And what potential risks are you facing if you’re not? The...
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Book4Time Product Release Notes 6.2
Software

Book4Time Product Release Notes 6.2

Continual upgrading the world’s most innovative spa management software platform We’re pleased to announce that our latest release is now...
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Know your business, optimize your performance through reporting
Software Spa Management Sales Reporting

Know your business, optimize your performance through reporting

How do you track your spa, salon, or hotel activity performance? If you still keep manual records, and are spending...
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6-Month Performance Report
General Blog Industry

6-Month Performance Report

The Future Looks Amazing! It’s hard to believe that we’re already more than halfway through 2017, and yet here we...
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If you answer “no” to any of these 5 questions, your guest experience needs work
Retention Guest experience

If you answer “no” to any of these 5 questions, your guest experience needs work

The hospitality, spa, and wellness industries are all about the guest, and therefore the guest experience is what makes or...
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Increase your retail sales with extreme personalization
Retention Marketing and Retention Online booking Sales

Increase your retail sales with extreme personalization

Spa managers and directors have to cover a lot of bases, and one area in which the industry often falls...
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Make money while you sleep – how to increase your spa revenue while doing next to nothing
Marketing and Retention Online booking Sales

Make money while you sleep – how to increase your spa revenue while doing next to nothing

Online booking can increase your spa or salon revenue while you do nothing. Here’s how. How can you increase your...
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Millennials: your untapped target audience
Marketing and Retention Online booking

Millennials: your untapped target audience

  Millennials are the fastest growing global market and more than half of them are spa goers. If you don’t...
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Turn-away tracking takes the guesswork out of maximizing your revenue
Yield Management Software Retention

Turn-away tracking takes the guesswork out of maximizing your revenue

How much revenue are you losing by turning away customers? Probably more than you think. An average spa loses about...
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Retain your spa employees by giving them a sense of ownership. Here’s how
Staff Retention

Retain your spa employees by giving them a sense of ownership. Here’s how

Staffing and employee retention are among the biggest challenges facing spa directors. We know good therapists can be hard to...
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Your step-by-step guide to winning new customers this Mother’s Day
Spa Marketing Marketing and Retention Sales

Your step-by-step guide to winning new customers this Mother’s Day

Mother’s Day is on the way. Celebrating the woman who raised you with some pampering at a spa or salon...
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Calling all Spa and Wellness leaders
Spa Management Industry

Calling all Spa and Wellness leaders

Roger Sholanki, CEO at Book4Time has just launched Spa Executive – a digital magazine aimed at today’s leaders within the business...
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Case study: Borgata Hotel, Casino & Spa
Case studies

Case study: Borgata Hotel, Casino & Spa

Book4Time worked with Atlantic City's largest hotel to provide guests with a secure, seamless experience through its casino, hotel, and two...
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Capturing the dollar value of customer experience
Marketing and Retention Guest experience

Capturing the dollar value of customer experience

The importance of customer experience should be a no-brainer in the spa sector. But if you’ve ever wondered whether you...
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Use technology to bring customers into your spa or salon
Software

Use technology to bring customers into your spa or salon

Using the latest spa and salon software can help you optimize your customer engagement and find new opportunities for revenue....
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