Know your business, optimize your performance through reporting

How do you track your spa, salon, or hotel activity performance? If you still keep manual records, and are spending time creating Excel spreadsheets and entering data yourself, you should…

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If you answer “no” to any of these 5 questions, your guest experience needs work

The hospitality, spa, and wellness industries are all about the guest, and therefore the guest experience is what makes or breaks your business. Wow them, and they will always come…

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Increase your retail sales with extreme personalization

Spa managers and directors have to cover a lot of bases, and one area in which the industry often falls short is retail. In an interview with Spa Executive magazine…

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Millennials: your untapped target audience

  Millennials are the fastest growing global market and more than half of them are spa goers. If you don’t allow them to book online they will go somewhere else….

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Retain your spa employees by giving them a sense of ownership. Here’s how

Staffing and employee retention are among the biggest challenges facing spa directors. We know good therapists can be hard to find, and hard to keep, particularly in more remote areas….

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Case study: Borgata Hotel, Casino & Spa

Book4Time worked with Atlantic City’s largest hotel to provide guests with a secure, seamless experience through its casino, hotel, and two world-class spas, and to reduce the check-time by an incredible…

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Use technology to bring customers into your spa or salon

Using the latest spa and salon software can help you optimize your customer engagement and find new opportunities for revenue. Technology is revolutionizing the ways that businesses manage their staff…

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How To Get Customer Referrals For Your Spa Or Salon

Turn customers into evangelists by making an impression and personalizing an authentic experience.

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5 Easy & Effective Ways To Promote Your Salon Or Spa

Stand out with these promotion ideas that will draw attention to your spa or salon.

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