Ace your customer experience: here’s how

Good customer service is a huge driver of business success, and it’s well worth spending time and money to improve yours. How important is good customer service? Well, put simply,…

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Promotions that inspire customer attraction and retention

Everyone wants to attract new customers and keep them on their books, but what are you doing to make this happen? Depending on your business goals will depend on how…

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New year, new menu.

How Book4Time can help you upgrade your menu for 2018 As we move into 2018, a time of new beginnings and a fresh new year, will you be thinking about…

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Turning cancellations from a headache into revenue

Cancellations are a big headache in the spa and salon business. They cost you revenue and mess up your schedule, and you can’t avoid them — but you can minimize…

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Gift Cards are the Ultimate Opportunity for Customer Referral

With the holidays upon us, there are so many reasons to encourage your existing customers to purchase gift cards for their friends and family, and absolutely zero reasons not to…

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Working at Book4Time

2017 has been a remarkable year for us at Book4Time, we made the 2017 PROFIT 500 list with five-year revenue growth of 348% and we’ve welcomed a record number of…

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Book4Time Product Release Notes 6.3

The latest product update from Book4time is now live. Our team is constantly enhancing and innovating new and existing features for your spa and wellness establishments. We hope you enjoy…

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Do you have any ghosts in your spa management system?

In the spirit of Halloween, we thought we would address some of the ghosts in your spa or salon system. Like poltergeists, these invisible problems can’t be seen, but they…

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How to handle customer complaints in your spa or salon

Daryll Naidu is Book4Time’s Client Success Manager. As a former spa director, most recently at Toronto’s Hammam Spa by Caudalie, Daryll can offer much deep and thoughtful insight into successful…

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