Revenue Management Software for Spas & Hotels

Time is money. Boost your profits by optimizing operations, from payment processing and memberships, to loyalty program management and so much more with revenue management software for your hotel or resort. Revenue management is optimizing pricing and product or service availability based on anticipating and predicting consumer behavior and fluctuating market factors in order to achieve the best financial results. Sell the right product or service to the right customer at the right time for the right price while never compromising your revenue strategy.

Benefits & Features at a Glance

Yield Management

Book4Time spa and activity software’s advanced yield management features helped us win the ISPA Innovate Award. Use data analytics to learn your top revenue generating activities, classes, and spa services, and your peak times. Then use yield management to tailor your menu, service offerings, and activity scheduling to maximize sales and occupancy by implementing dynamic pricing for spa services, cabanas, tennis and pickleball courts, classes, workshops, and activities – beyond just discounting! Offer the right products and services to the right people at the right time with yield management software that makes the whole process easy and intuitive. To learn more about our enhanced Yield Management capabilities please visit us at: https://book4time.com/yield-management/

Increase Staff Commissions

If your staff are paid on a commission or a percentage of service, when you run your payroll reports after implementing yield management software, someone can take home more after working a busier shift, such as a weekend day, than they would after working a Tuesday morning. This can result in people wanting to pick up more of those prime-time shifts. Optimizing your pricing strategy and understanding when and where your best upselling and cross-selling opportunities are can also increase both your earnings and those of your staff.

Keep Track of Your Important Metrics

Use software analytics to track your capture rate for services, retail, staff utilization, treatment room and cabana occupancy, and more. This data will tell you what you need to know about your revenue growth, where you are doing well and where you need to make changes. Understanding your business will allow you to optimize it with yield management and capture any revenue being left on the table.

Know Your Customers

Hospitality revenue management addresses many factors such as, who is your target customer, what do they want and expect, and how can you give it to them? This information is in your data and analytics. Knowing who your customers are, combined with deep industry knowledge, make it a lot easier to accommodate people’s needs and meet them where they are.

Incentivize Your Team to Earn More

Your team can increase their commission and your revenue with upselling and cross selling. These can be commonly applied with adding retail products, VIP add-ons, mini treatments, and more, onto spa services at time of booking the appointment, during confirmation communications, during check-in, or during the treatment itself. More upsell opportunities include cabana rentals and food & drink packages to go with those rentals.

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