I really like that Book4Time is cloud-based. The software system that we were using before wasn't and that brought a lot of issues with the server. It used to freeze often and required a lot of rebooting and logging off and logging back in. Also, you had to pay for every feature separately if you wanted add-ons. So, it was a lot more expensive. Book4Time is like a bundle. You don't have to pay separately for everything, like mobile and online booking.
The setup was great- the Book4Time team was really proactive about setting up conference call/ training times and made it so nice for our team. This software is super versatile- you can use for not only spa but also retail outlets as well. Super user friendly and assistance is always available if you run into a question!
Allison WallaceSpa Manager, The Spa at the Joule
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FEATURES THAT ELEVATE YOUR BUSINESS
SAY GOODBYE TO YOUR APPOINTMENT BOOK
Book4Time’s Scheduler allows you to book and manage appointments all in one place. You can view multiple technician schedules and conveniently reschedule appointments when necessary.
Additional Features Include: Customer flags, internal notes and preferences, recurring appointment scheduling, guest type differentiation, search functionality, birthday recognition and more!
EASY FRONT DESK POS
Book4Time also acts as a point-of-sale (POS) system for your business. The POS is wherever a customer checks out and pays. It is usually a register with a receipt printer. The most common screen in the system for this function is our checkout screen.
Additional Features Include: Specify tax exemption reasons, configure receipts, attribute commission to multiple technicians, edit service charges, redeem packages or gift certificates, sell products and more!
ROBUST REPORTING CAPABILITIES
Gain a full understanding of how your business is performing with an executive dashboard that summarizes location performance.
Additional Features Include: Technician utilization reports, Revenue by customer, service or product, service-product ratios, top customers, online appointments and more! You’re also able to compare time periods and track performance at each location you manage.
Four Seasons – Beirut saw Operational Improvements after Upgrading to Book4Time
"Change is always difficult. The truth is, moving to new software can be one of the hardest things for any organization. The best part of the process was that Book4Time staff were with us every step of the process.”
Charbel Watfa
Spa Manager